← All approachesSystems navigation

Case Management & Advocacy

Practical help navigating schools, waivers, and providers — so families aren't carrying the paperwork alone.

Overview

For many families, the hardest part isn't the diagnosis — it's the system around it. IEP meetings, 504 plans, Medicaid waiver applications, provider hand-offs, and the sense that no one is holding the whole picture.

Case management and advocacy at Parkview sits alongside therapy, not instead of it. We help you understand your options, prepare for meetings, coordinate between schools, physicians, and community agencies, and keep the therapeutic relationship steady while the logistics get sorted.

Who it helps

  • Parents preparing for IEP or 504 meetings and evaluations
  • Families navigating Medicaid waiver applications and renewals
  • Households coordinating multiple providers, agencies, or schools
  • Anyone supporting a child or adult with complex developmental needs

What a session looks like

  1. 1A clear map of where things stand and what comes next
  2. 2Preparation, documentation, and — when appropriate — attendance at school or agency meetings
  3. 3Ongoing coordination with schools, physicians, and community partners, with your consent

Often used for

The people behind the work

Meet the Therapists Who Use This Approach

Ready to take the next step?

Request a consultation and we'll match you with a clinician who fits.

Request ConsultationBook via Portal
Common Questions

Frequently Asked Questions

What's the difference between case management and therapy?
Therapy focuses on your internal world — emotions, patterns, healing. Case management focuses on the external system around you — schools, agencies, paperwork, providers. The two work best together. Many families need both: someone holding the clinical work and someone holding the logistics so the family isn't drowning in forms and phone calls while also trying to heal.
Can you actually attend IEP or 504 meetings with us?
Yes, when it's appropriate and you'd like us there. We help you prepare beforehand — what to ask for, what your child is entitled to, and what the evaluation results actually mean — and we can sit beside you in the meeting to advocate and take notes. Not every family wants us in the room; some just want coaching so they feel ready. Either way, you're not walking into that meeting alone.
We're drowning in Medicaid waiver paperwork. Can you help with that?
Yes. The waiver process is genuinely confusing, and families often give up out of exhaustion rather than ineligibility. We help you understand which waiver fits your situation, gather the documentation, track deadlines, and prepare for any assessments. We can't guarantee an outcome, but we can make sure you understand the process and don't lose ground because a form got missed.
My child has a developmental disability and we're coordinating five different providers. Is that something you handle?
Yes — and this is exactly where case management matters most. When a child sees a pediatrician, a specialist, a school team, and a therapist who aren't talking to each other, things fall through the cracks. With your consent, we help coordinate between those providers so the left hand knows what the right hand is doing. You shouldn't have to be the relay for every piece of your child's care.
Do we have to be in therapy at Parkview to use case management services?
Not necessarily, though it often works best when the two are connected. If your child or family is already in therapy elsewhere and you specifically need systems navigation and advocacy, we can talk about whether a case-management-only arrangement makes sense. Reach out and we'll figure out the right fit together.

Also explore